Tengye project is progressing smoothly

Since the beginning of 2020, the global enterprises including those in China have been affected by the coronavirus (COVID-19), and their business was temporarily suspended. However, the situation gradually improved, and many enterprises have resumed work. Tengye also resumed normal work in early February 2020, and actively contacted customers to provide assistance within its ability.

For the ongoing Iranian 12500KVA ferrosilicon submerged arc furnace project, Tengye actively communicates with customers to coordinate and solve the problems that the project urgently needs to solve, and timely handles various technical problems encountered by the project through online methods such as video and telephone. For the equipment and components that are in urgent need of delivery, Tengye overcomes all kinds of difficulties, contacts with multiple parties, avoids the impact of the epidemic, and actively contacts and organizes the shipment after normal work resumes. Till now, Tengye has completed the pre-shipment preparation work, and completed the collection of all goods, and made every effort to deliver the required equipment and parts to customers this month.

In addition to the submerged arec furnace (SAF), Tengye also provides customers with various high-quality electric arc furnaces (EAF), ladle furnaces (LF,LRF), vacuum furnaces(VD,VOD), continuous casting machines(CCM), rolling mills and related equipment accessories. In addition, it replaces, upgrades, and transforms Dust removal equipment, automatic installation, upgrade and transformation, TYME also have rich experience and technology, and have provided high-quality and efficient services to many customers in Iran, Indonesia, Japan, Vietnam and so on.

In addition to the main equipment and spare parts business, Tengye also provides customers with thoughtful after-sales service, including equipment testing, personnel on-site and remote training, technical support and other services.

After this epidemic situation test, Tengye's ability to carry out projects and organize coordination in emergencies has been fully reflected, and it will continue to provide customers with high-quality equipment and engineering services.